V-assist
Your personal virtual assistant
Why V-assist
"Virtual assistance means that you only utilize our services when you need them, providing not only flexibility but also cost control.
You pay only for the time and services we provide, giving you full control over your expenses and maximizing efficiency.
Whether it's for long-term absence of an employee (such as illness, maternity leave, or burnout) or for a specific project, we are available to support your team as needed, starting from as little as 2 hours per week.
A unique and rapid solution for businesses in need of administrative support, virtual assistance offers freelance administrative professionals, enabling companies to benefit from flexible and tailored services without the commitment of a full-time employee.
Moreover, the flexibility of virtual assistance allows companies to quickly adapt to changing needs, enabling them to thrive and grow in a dynamic market."
Who is V-assist?
Sonja Sarnow
"Allow me to introduce myself. I'm Sonja, an entrepreneur with a passion for administration and service.
My career in office management, supplemented by ongoing training in IT, equips me with the necessary skills to oversee every project down to the smallest detail.
But my interests are not limited to one area; with an eye for detail, I recently also attended a course in interior design, a passion I nurture alongside my work. As an animal lover, I share my life with a loyal four-legged companion who often 'assists' in my office. Additionally, I love nature and appreciate the beauty of the little things in life.
Integrity and punctuality are values that are important to me and that I use daily to support companies as a virtual assistant.
My multilingualism - born in Germany - fluent in German, Dutch, and English - is an additional plus for my clients. In short, I am here to add the finishing touch to your projects and to be a valuable addition to your team! At the moment, my offices are located in Belgium and Germany. Perfectly situated for border-proximate work in Belgium, the Netherlands and the DACH region.
Let's work together to make your projects a success! Contact me today, and we'll discuss how I can assist you."
Our services
General Administration (trilingual NL/DE/ENG)
Email and calendar management
Data entry and organization
File management and archiving
Invoicing and accounting tasks
Creation and editing of documents such as letters, reports, and presentations
Management of customer and supplier data
Organization of business meetings and travel
Preparation of quotes and invoices
Inventory and stock management
General correspondence and communication with customers, suppliers, and colleagues
Assistance with setting up your website or social media accounts
Customer Support (trilingual NL/DE/ENG)
Providing telephone support for customers in both Dutch and German
Responding to emails and messages on social media in Dutch, German, and English
Resolving complaints and issues from customers in multiple languages
Providing technical support and giving instructions to customers, with multilingual skills being essential
Translating product information, manuals, and website content from Dutch to German to assist customers who prefer the German language
Providing personalized service for customers by understanding their needs and effectively communicating in their desired language
Social Media + Content Creation (trilingual NL/DE/ENG)
Content creation and planning for various platforms (graphic and textual)
Community management: responding to questions, comments, and messages from followers
Monitoring social media activities and analyzing performance
Interacting with influencers and building partnerships
Updating profiles and utilizing advertising platforms for targeted marketing
Creating, editing, and publishing YouTube videos, as well as producing YouTube Shorts from existing "long" videos and creating associated thumbnails
Producing niche videos using state-of-the-art AI technology (suitable for "no-face" channels) for platforms such as YouTube, TikTok, and Instagram
